Shop FAQs

What does Palmetto State Weddings sell?

Our inventory will change from time to time as our customers share their needs and wants, but we will generally have South Carolina and bridal themed shirts and accessories in our shop.

I don't like the shirt now that it has arrived. How do I return it?

We work very hard to create unique designs that everyone will love, and we do our best to provide high quality photos on our website that nicely represent what you'll be getting in the mail. Because each item in our shop is custom made to order, we are unable to refund or exchange an item unless there is something wrong with the design or structure.

The shirt doesn't fit. How do I return it?

We provide a sizing chart and sizing tips on every listing, so we hope that every one of our customers is able to find the perfect fit. Because all of the clothing items in our shop are made to order, we are unable to process refunds or exchanges if you order the wrong size. 

The shirt arrived with a misprinted picture. What should I do?

Please accept our apologies! We do our best to bring you the best product, but there are occasionally hiccups between our company, our warehouse, and our manufacturer. In the case that something is wrong with the structure or printing of your shirt, email us at editor@palmettostateweddings.com, and let us know what's going on.

I'm not sure if I need a small or a medium in this tank. Who can help me?

We are happy to help with any sizing questions. In generally, the tanks run very small and you'll need to size up 1-2 sizes from your usual size. If you would like some help choosing the best size for you, please send us an email at editor@palmettostateweddings.com. 

What payment options do you accept?

We accept all major credit cards and PayPal. Please do not send cash or checks to us. 

How do I know that you're reputable?

Palmetto State Weddings in a registered LLC with the state of South Carolina. We also use Shopify to process our payments, which is an industry standard for custom and print-on-demand online stores. Protecting your information is very important to us, and we work with Shopify to ensure that your payment information and address remain private throughout the entire transaction. We never sell or share your information with anyone.

I want a custom made shirt for my bridal party. Can you make that?

In most cases, yes! Please email us at editor@palmettostateweddings.com with your idea, and we can go from there!