Returns and Exchanges
Our return and exchanges policy at Palmetto State Weddings is simple: if we've messed up, we will fix it. While we do everything in our power to work with our manufacturers to ensure that your order is fulfilled exactly as you placed it, occasionally mistakes to happen between us, the manufacturer and the warehouse.
Returns and/or exchanges will be provided if:
- the item arrives damaged (i.e. the shirt is misprinted or the design is crooked).
-the wrong size item is shipped to you (i.e. you ordered a medium, but a large is sent).
Returns and/or exchanges will NOT be provided if:
- you do not like the size that you've ordered. All items are custom printed and ordered to your specifications, so we cannot accept returns or process exchanges if you purchase a size that turns out to be too big or small for you. If you have ANY questions about sizing, please reference the sizing charts next to each item.
- you decide that you want a different color.
- you decide that you just do not want the item.
We are committed to providing cute, comfortable, and unique bridal products for our South Carolina brides and bridal parties, but we are also a small company. Because of the way our manufacturing is structured, we are unable to accept returns or process exchanges except in very limited situations. Please email email@example.com if you have questions about the ordering process.